L & D Administrator
£30,000 per annum
Denton
37.5 hours per week
Permanent
A bit about Us
Partou UK is one of the UK's largest and fastest-growing childcare providers, formed through the acquisition of Just Childcare in June 2021 and All About Children in September 2022. Since then, the organisation has continued to grow with clear intent - balancing expansion with a deep commitment to the wellbeing, development and experience of children, families and teams. Our approach to growth is thoughtful and people centred. We recognise that behind every nursery are dedicated teams, trusted relationships with families and unique local communities. As we expand, we invest significantly in high-quality early years practice, professional development and reflective ways of working that support continuous improvement and shared learning across the organisation.
What you’ll be doing
You’ll play a pivotal role in providing an effective and efficient administrative service underpinning the learning and development department and, at times, the wider People and Culture Team for Partou, ensuring that all staff receive the necessary training and development opportunities for them.
You’ll support the L&D team with the administrative tasks when identifying learning / training needs, designing / sourcing training and learning solutions, delivering and evaluating training, and working with stakeholder / business area managers. Keeping records and managing learning-related data for the department will be a priority for you.
Key responsibilities and accountabilities:
L&D Administrator tasks
- Apprenticeship Administration
- Supporting new apprentices through the selection and onboarding process
- Approving DAS transactions
- Keeping track of apprentices and ensuring all apprentice records up to date
- Working with Training Providers with queries
- Supporting Nursery Managers with queries
- Triaging support needs to relevant departments
- Regularly providing accurate apprenticeship data to Senior Management
LMS Administration
- Liaising with Flick to share SCORM and video content
- Working with Flick to ensure learning is uploaded and distributed correctly
- Ensuring that the LMS is always distributing the most recent version of content
- Keeping audiences and cohorts up to date
- Working with the wider People and L&D team on implementation of a new HRIS and/or LMS (2024/25 project)
L&D Team Resource Management
- Keeping the Learning & Development team shared drive folders up to date
- Adopting good folder hygiene practice, such as Archive folders, and consistent naming conventions
- Owning the management of all training resources across Partou and ensuring that these are all easily accessible, the latest version, and includes easy access to any additional related resources
Single Central Record
- Using data from each setting, and ongoing training records, keep the SCR up to date with all qualification and training information
- Provide regular reporting to a variety of audiences ranging from Leadership team to each individual setting on training needs
Evaluation data
- Gather, analyse and report on data across the L&D team on bookings, attendance, training completion
- Support the L&D evaluation process by uploading evaluation questions where relevant
- Downloading evaluation reports when requested
Compliance
- Distribution and tracking of all required compliance training
- Reporting on and chasing up non-completion
Additional adhoc support
- Organise identified training needs for each setting to include safeguarding, paediatric first aid, data protection
- Work with business partners to plan and communicate the monthly training calendar to NSC and settings, booking spaces and people, sending out joining instructions, organising training materials, venue sourcing
- Issue certificates to settings for completing training
- Invoicing of all People & Culture activity
- Supporting People Experience and People Director with organising events
What it takes
Professional Knowledge, Skills, Experience & personal attributes required:
- Strong Microsoft proficiency
- Ability to communicate effectively with internal and external contacts at all levels
- Personal resilience to manage competing priorities and the ability to work to deadlines and within defined standards.
- Exceptional organisational skills
- Proactively look, listen and question to understand and learn
- An interest in new ideas and techniques, seeking and taking on board feedback, identifying areas for self-development
- Energy and enthusiasm for your work, ensuring the focus is always on delivering the best learning outcomes and impacts
- Responsiveness and flexibility to changing business and learner needs
- A hand’s on ‘can do’ and ‘will do’ approach to all activities undertaken
- You are passionate about treating people fairly and respectfully, in line with the desired organisational culture and our values
Safer Recruitment: All applicants will undergo Enhanced DBS checks and thorough vetting. This role is exempt from the Rehabilitation of Offenders Act 1975.
Partou is proud be a part of the National Partnership in Early Learning and Childcare (NPELC) - a group of 10 of the largest childcare providers across England. Together, we operate over 1,300 childcare settings, employ more than 38,000 people, and take care of over 160,000 children.